Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  SKU: VKC3Z17A958B

                  $399.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

                  Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

                  SKU: VPC3Z15600A04A

                  $2,149.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  SKU: BC3Z5F057A

                  $710.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  SKU: RL3Z9927886B

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Rear Bumper Protector

                  Explorer 2020-2025 Rear Bumper Protector

                  SKU: LB5Z17B807A

                  $100.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200A

                  $539.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Rock Rails

                  Bronco 2Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30AA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Transit 2017-2019 Black Front Wheel Well Liners

                  Transit 2017-2019 Black Front Wheel Well Liners

                  SKU: HK3Z16F099A

                  $280.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300CA

                  $205.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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