Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Gatorback Front Splash Guards Super Duty Stainless

                  Super Duty 2023-2025 Gatorback Front Splash Guards Super Duty Stainless

                  SKU: VPC3Z16A550D

                  $359.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  SKU: VPC3Z99425B64C

                  $599.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Gatorback Blue Ford Logo Splash Guards Front Pair

                  Explorer 2020-2025 Gatorback Blue Ford Logo Splash Guards Front Pair

                  SKU: VLB5Z16A550C

                  $279.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Low Profile Bed Rack

                  Yakima Low Profile Bed Rack

                  SKU: VLC3Z7855100B

                  $659.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Paintable Fender Flares

                  Bronco 2Dr 2021-2025 Paintable Fender Flares

                  SKU: VMB3Z16268B

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086CA

                  $95.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450HB

                  $775.00

                  Pickup Required
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                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  SKU: GT1Z19A361A

                  $245.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
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