Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bed Safe by Console Vault

                  Bed Safe by Console Vault

                  SKU: VSL3Z9906202A

                  $539.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2026 Leer Group Agate Black Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code UM - NON-RETURNABLE

                  Super Duty® 2023-2026 Leer Group Agate Black Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code UM - NON-RETURNABLE

                  SKU: VPC3Z99501A42EC

                  $4,199.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Super Duty 2018-2022 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  Super Duty 2018-2022 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  SKU: VJC3Z16268A

                  $469.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  SKU: VRL3Z8A224C

                  $309.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268B

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  SKU: VCJ5Z7848016A

                  $769.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for Black Pack Convertible with Performance Pack, Low Spoiler

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for Black Pack Convertible with Performance Pack, Low Spoiler

                  SKU: VRR3Z19A412R

                  $469.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 2WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808B

                  $100.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268F

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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