Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJC3Z99501A42F

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect LWB 2014-2018 Cargo Area Liner

                  Transit Connect LWB 2014-2018 Cargo Area Liner

                  SKU: ET1Z6111600BA

                  $170.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  F-150 2021-2025 Soft Folding Tonneau Cover by Advantage for 5.5 Bed

                  SKU: VML3Z84501A42DD

                  $599.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  SKU: 6R3Z6313300A

                  $150.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Thule HD Cross Bar System With Flush Rails

                  Escape 2020-2024 Thule HD Cross Bar System With Flush Rails

                  SKU: VLV4Z7855100A

                  $769.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 UVS 100 Custom Sunscreen

                  Fusion 2013-2020 UVS 100 Custom Sunscreen

                  SKU: VJS7Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  SKU: VKT4Z7855100A

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  SKU: VML3Z18246H

                  $149.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Saber Bed Cap for 5.0' Bed, Paint Code GU - NON-RETURNABLE

                  Ranger 2019-2022 Saber Bed Cap for 5.0' Bed, Paint Code GU - NON-RETURNABLE

                  SKU: VLB3Z99501A42AE

                  $2,759.00

                  + $266.00 Installation
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