Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  SKU: ML3Z17696CA

                  $1,000.00

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42FD

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  SKU: DM5Z6111600AA

                  $130.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1813300CA

                  $150.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit

                  Ash Cup Coin Holder Kit

                  SKU: AL3Z7804788AA

                  $35.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Chrome Side Window Air Deflectors

                  SuperCab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246B

                  $149.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AG

                  $2,759.00

                  + $266.00 Installation
                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  SKU: VN2DZ9942528AB

                  $49.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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