Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086EA

                  $95.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412C

                  $559.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  SKU: VML3Z9955100F

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2022-2025 Paint Protection Film Kit

                  Bronco 2Dr 2022-2025 Paint Protection Film Kit

                  SKU: VM2DZ2120000B

                  $239.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CG

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2023 Bedliner Without Power Inverter
                  colorblack

                  F-150 2021-2023 Bedliner Without Power Inverter

                  SKU: ML3Z9900038AA

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  SKU: PR3Z5420000EA

                  $460.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Cargo Area Protector, Carpeted w/Cargo-Logic® Loks by Husky Liners

                  Bronco Sport 2021-2025 Cargo Area Protector, Carpeted w/Cargo-Logic® Loks by Husky Liners

                  SKU: VM1PZ9913042A

                  $99.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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