Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $1,015.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AH

                  $4,499.00

                  + $266.00 Installation
                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  SKU: 9L3Z15A416B

                  $105.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  SKU: KB3Z16A550J

                  $110.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268C

                  $829.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42BJ

                  $2,809.00

                  + $266.00 Installation
                  Expedition EL 2009-2017 Cargo Area Liner

                  Expedition EL 2009-2017 Cargo Area Liner

                  SKU: 7L1Z6111600BA

                  $130.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  SKU: VNZ6Z6320000C

                  $129.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828A

                  $659.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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