Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition 2025, Reversible Cargo Mat

                  Expedition 2025, Reversible Cargo Mat

                  SKU: SL1Z7813046AA

                  $210.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Lighted Ford Oval Front LED without Front Camera

                  Super Duty 2023-2026 Lighted Ford Oval Front LED without Front Camera

                  SKU: VMC3Z8A224B

                  $309.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  SKU: VPL3Z16A550F

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2018-2022 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  Super Duty 2018-2022 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  SKU: VJC3Z16268A

                  $469.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  Maverick 2022-2025 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  SKU: VNZ6Z16268B

                  $549.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe, Low Spoiler, Gray with Red Front, Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe, Low Spoiler, Gray with Red Front, Retro Grille

                  SKU: VRR3Z19A412C

                  $589.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2016-2017 Rear Bumper Protector

                  Explorer 2016-2017 Rear Bumper Protector

                  SKU: GB5Z17B807A

                  $100.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  SKU: VPC3Z16A550J

                  $359.00

                  Shipping: Ships by Aug 28
                  Pickup: Free at Dealer
                  Add to Cart
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