Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1969-1997 Cylinder Head Gasket

                  Mustang 1969-1997 Cylinder Head Gasket

                  SKU: M6051B341

                  $115.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  302/351W Bare 63cc Z-Head Aluminum Head

                  302/351W Bare 63cc Z-Head Aluminum Head

                  SKU: M6049Z304D

                  $1,155.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0/5.2L Coyote 12mm Long Head Bolt Kit

                  Mustang 2018-2021 5.0/5.2L Coyote 12mm Long Head Bolt Kit

                  SKU: M6067M501280

                  $150.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2008 3V Cold Spark Plug

                  Mustang 2005-2008 3V Cold Spark Plug

                  SKU: M124053V0A

                  $150.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 Driveshaft Yoke 31 Spline

                  Mustang 1996-2004 Driveshaft Yoke 31 Spline

                  SKU: M4841A

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L TRACK LOWERING SPRING KIT

                  2024-2025 MUSTANG 5.0L TRACK LOWERING SPRING KIT

                  SKU: M5300S65T

                  $375.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2023 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - BLACK CHROME TIPS

                  2021-2023 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - BLACK CHROME TIPS

                  SKU: M5230BR3SB

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $220.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
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