Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE 460 "SPORTSMAN" WEDGE-STYLE CYLINDER HEADS

                  FORD PERFORMANCE 460 "SPORTSMAN" WEDGE-STYLE CYLINDER HEADS

                  SKU: M6049C460

                  $2,145.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO SPORT 17" x 7" WHEEL KIT – OXFORD WHITE

                  2021-2024 BRONCO SPORT 17" x 7" WHEEL KIT – OXFORD WHITE

                  SKU: M1007KBSHW

                  $1,105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

                  $2,145.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  SKU: M9593G302

                  $435.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 351 Aluminum Engine Block 9.5" Deck

                  Mustang 1964-1995 351 Aluminum Engine Block 9.5" Deck

                  SKU: M6010Z351

                  $7,000.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Cleveland Black Aluminum Valve Cover

                  Cleveland Black Aluminum Valve Cover

                  SKU: M6582Z351B

                  $385.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Race Rear Lower Control Arm Bushings

                  Mustang 2005-2014 Race Rear Lower Control Arm Bushings

                  SKU: M5638A

                  $88.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  SKU: M1007P1780MB

                  $355.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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