Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  SKU: M1821TW

                  $3,855.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  GT350 5.2L Oil-Air Separator LH

                  GT350 5.2L Oil-Air Separator LH

                  SKU: M6766A50S

                  $220.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  SCJ Valve Push Rod Guide Plate

                  SCJ Valve Push Rod Guide Plate

                  SKU: M6566SCJA

                  $83.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R460

                  $67.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  302-351W Street Rod Short V-Belt Water Pump

                  302-351W Street Rod Short V-Belt Water Pump

                  SKU: M8501E351S

                  $250.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  SKU: M1007S2008GBM

                  $410.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Super Duty 2005-2020 WARN® Locking Hubs

                  Super Duty 2005-2020 WARN® Locking Hubs

                  SKU: M1104SD

                  $535.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  SKU: M6004462V

                  $610.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  SKU: M1447BSS

                  $130.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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