Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2011 Anti-roll Bar/Sway Bar Replacement End Link

                  Mustang 2005-2011 Anti-roll Bar/Sway Bar Replacement End Link

                  SKU: M5490LINKC

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG GT3 FUEL INJECTORS SET OF (8)

                  MUSTANG GT3 FUEL INJECTORS SET OF (8)

                  SKU: M9593GT3

                  $550.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 GT350 2015-2020 Lowering Springs

                  Mustang 2015-2020 GT350 2015-2020 Lowering Springs

                  SKU: M5300W

                  $360.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-MATTE

                  SKU: M16268BMF

                  $3,865.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  2024-2025 FORD PERFORMANCE MUSTANG MID WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG MID WING INDOOR COVER

                  SKU: M19412S6

                  $625.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2015-2020 20" X 8.5" SIX SPOKE WHEEL SET WITH TPMS KIT - MATTE BLACK

                  F-150 2015-2020 20" X 8.5" SIX SPOKE WHEEL SET WITH TPMS KIT - MATTE BLACK

                  SKU: M1007KP20XB

                  $1,365.00

                  Pickup Required
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                  Mustang 2015-2023 Track Handling Pack

                  Mustang 2015-2023 Track Handling Pack

                  SKU: MFR3AM8A

                  $2,055.00

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                  Mustang 1964-1985 Black Satin Valve Covers

                  Mustang 1964-1985 Black Satin Valve Covers

                  SKU: M6582LE302SBK

                  $235.00

                  Shipping: More inventory coming soon
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                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  SKU: M19412S6H

                  $625.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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