Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-1995 302 Deep Rear Sump Oil Pan

                  Mustang 1964-1995 302 Deep Rear Sump Oil Pan

                  SKU: M6675DRS302

                  $930.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLO

                  $730.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  SKU: M4130MA

                  $2,575.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 V8 Adjustable Clutch Linkage Kit

                  Mustang 1996-2004 V8 Adjustable Clutch Linkage Kit

                  SKU: M7553D302

                  $130.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Windsor SB Based Boss Short Block

                  Ford Performance Windsor SB Based Boss Short Block

                  SKU: M6009460

                  $6,900.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Hybrid 1310/1330 Series Cross Special U-Joint Kit

                  Hybrid 1310/1330 Series Cross Special U-Joint Kit

                  SKU: M4635A

                  $62.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  SKU: M6250SD73A

                  $1,815.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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