Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

                  Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

                  SKU: HC3Z1A043A

                  $70.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  SKU: FL3Z16450BD

                  $725.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

                  SKU: KB3Z16C900A

                  $115.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  SKU: FK4Z1613046AA

                  $420.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Explorer 2011-2015 Smoke Hood Deflector

                  Explorer 2011-2015 Smoke Hood Deflector

                  SKU: BB5Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Flex 2009-2019 Smoke Hood Deflector

                  Flex 2009-2019 Smoke Hood Deflector

                  SKU: 9A8Z16C900A

                  $115.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450CB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2022-2025 3 Inch Round Chrome Exhaust Tip

                  F-150 2022-2025 3 Inch Round Chrome Exhaust Tip

                  SKU: NL3Z5K238A

                  $124.93

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
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