Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Molded Splash Guards Front Pair

                  Maverick 2022-2025 Molded Splash Guards Front Pair

                  SKU: NZ6Z16A550AA

                  $60.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Molded Splash Guards Rear Pair

                  Maverick 2022-2025 Molded Splash Guards Rear Pair

                  SKU: NZ6Z16A550BA

                  $60.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004B

                  $239.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Tailgate Liner Kit

                  Maverick 2022-2025 Tailgate Liner Kit

                  SKU: NZ6Z9900038C

                  $85.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  SKU: VNZ6Z9900038B

                  $289.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  SKU: NZ6Z17D826C

                  $375.00

                  Pickup Required
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                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  Maverick 2022-2025 TruXedo Soft Roll-up Tonneau Cover

                  SKU: VNZ6Z99501A42B

                  $389.00

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