Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Outdoors

Outdoors

Products for:

Products for:

Yakima

Number of Yakima commodities (5)

Bike

Number of Bike commodities (2)

Cargo

Number of Cargo commodities (1)

Snowsport

Number of Snowsport commodities (1)

Tent

Number of Tent commodities (1)

$101 - $200

commodities in range $101 - $200 (1)

$201 - $500

commodities in range $201 - $500 (2)

$501 - Above

commodities in range $501 - Above (3)

5 resultsfor "Outdoors"

rack Application:

Bike

rack Application:

Cargo

rack Application:

Snowsport

rack Application:

Tent

price Range:

$201 - $500

price Range:

$501 - Above

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100L

$839.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

Yakima HD Skyrise 2 Person Truck Bed Tent

Yakima HD Skyrise 2 Person Truck Bed Tent

SKU: VKB3Z99000C38D

$2,699.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results