Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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TufSkinz,3M,Napier

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TufSkinz,3M,Napier

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Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

$59.00

Bronco Sport 2021-2025 TufSkinz® Race Red Liftgate Lettering

$59.00

Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

$59.00

Bronco Sport 2021-2025 TufSkinz Velocity Blue Liftgate Lettering

$59.00

Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

$59.00

Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

$59.00

F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

$89.00

Maverick 2022-2025 Tailgate Lettering Inserts

$59.00

Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

$69.00