Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

$129.00

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

$49.00

Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

$279.00

Thule Cargo Box Adaptor 16 and 17 CU Feet

$59.00

Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

$369.00

Thule Force XT Large Roof Mounted Cargo Box

$749.00

Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

$369.00

Thule Kayak Carrier Adaptor

$29.00

Thule Paddleboard & Canoe Adaptor

$29.00

SUVs & Cars

Capable, convenient, and versatile.

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Hauling, towing, and off-roading.

Electric & Hybrid

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Truck Hardware,Thule

Truck Hardware,Thule

color

cab Type

rack Application

price Range

F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

$129.00

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

$49.00

Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

$279.00

Thule Cargo Box Adaptor 16 and 17 CU Feet

$59.00

Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

$369.00

Thule Force XT Large Roof Mounted Cargo Box

$749.00

Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

$369.00

Thule Kayak Carrier Adaptor

$29.00

Thule Paddleboard & Canoe Adaptor

$29.00