Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 EcoBoost Perf Calibration

                  Mustang 2018-2023 EcoBoost Perf Calibration

                  SKU: M9603M4CA

                  $850.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,055.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $665.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  460 SIAMESE BIG BORE ENGINE BLOCK

                  460 SIAMESE BIG BORE ENGINE BLOCK

                  SKU: M6010A460XBB

                  $3,500.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  2021-2024 BRONCO 17" X 8.0" WHEEL KIT -MATTE BLACK

                  SKU: M1007KP1780MB

                  $1,585.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FR9 Water Pump Assembly

                  FR9 Water Pump Assembly

                  SKU: M8501FR9

                  $980.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

                  Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

                  SKU: M1007KMACH1H

                  $1,550.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 2.7L HIGH CLEARANCE EXHAUST SYSTEM

                  2021-2025 BRONCO 2.7L HIGH CLEARANCE EXHAUST SYSTEM

                  SKU: M5230BR7

                  $1,095.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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