Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  SKU: 302138

                  $385.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2011-2014 X-Pipe

                  Mustang GT 2011-2014 X-Pipe

                  SKU: M5251MGTA

                  $315.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $235.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  GT350R EXTENDED WHEEL STUD AND NUT KIT

                  GT350R EXTENDED WHEEL STUD AND NUT KIT

                  SKU: M1107F

                  $280.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang IRS Differential Cover

                  Mustang IRS Differential Cover

                  SKU: M4033G4

                  $480.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Ford Performance Strut Tower Brace

                  Mustang Ford Performance Strut Tower Brace

                  SKU: M20201MA

                  $260.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $410.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  PAC 1219X Beehive Valve Spring set of 16

                  PAC 1219X Beehive Valve Spring set of 16

                  SKU: M65131219X

                  $315.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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