Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2004 4.6L 6 Bolt Billet Steel Flywheel

                  Mustang 1996-2004 4.6L 6 Bolt Billet Steel Flywheel

                  SKU: M6375F46A

                  $420.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  GT350 Cylinder Head LH Semi Finished

                  GT350 Cylinder Head LH Semi Finished

                  SKU: M6050M52X

                  $1,440.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  SKU: M6766A50DSC

                  $715.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Boss 5.0 Block Plug and Dowel Kit

                  Boss 5.0 Block Plug and Dowel Kit

                  SKU: M6026BOSS50

                  $55.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  SKU: M1007M1785W

                  $495.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Rocker Panel Aero Shield Delete Kit

                  F-150 2021-2025 Rocker Panel Aero Shield Delete Kit

                  SKU: M9929F15

                  $35.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  SKU: M5230BR3SC

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  FR9 Water Pump Assembly

                  FR9 Water Pump Assembly

                  SKU: M8501FR9

                  $1,080.00

                  Shipping: More inventory coming soon
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