Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  SKU: M16600KFM

                  $4,995.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  SKU: M1007K1808SD

                  $1,340.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  SKU: M1007M1785BR

                  $495.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50

                  $35.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  SKU: M9407M52SC

                  $220.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Cobra 7.3L Assembled LH Cylinder Head

                  Ford Cobra 7.3L Assembled LH Cylinder Head

                  SKU: M6050SD73A

                  $770.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  SKU: M9603M8

                  $415.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

                  Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

                  SKU: M6379C

                  $22.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  SKU: M6580M50

                  $475.00

                  Pickup Required
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