Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  SKU: M3200WT

                  $1,340.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote 2011-2017 Block Hardware Kit

                  5.0L Coyote 2011-2017 Block Hardware Kit

                  SKU: M6026A50A

                  $110.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG WINDSHIELD BANNER - WHT/RED

                  MUSTANG WINDSHIELD BANNER - WHT/RED

                  SKU: M1820MWR

                  $65.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

                  SKU: 302071

                  $125.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  SKU: M17757BM

                  $1,095.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Orange Tow Hooks Pair

                  Bronco Orange Tow Hooks Pair

                  SKU: M18954BO

                  $180.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  SKU: M5018BP

                  $2,995.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  D347SR7 SPEC ENGINE KIT UPGRADE

                  D347SR7 SPEC ENGINE KIT UPGRADE

                  SKU: M9000347SR7KITU

                  $7,000.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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