Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  SKU: M8511A351

                  $55.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tailgate ARB Jack Mount

                  Bronco Tailgate ARB Jack Mount

                  SKU: M1830BM

                  $1,075.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  SKU: M8005DH

                  $525.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus-ST 2013-2018 Quaife Torque Biasing Differential Installation Kit

                  Focus-ST 2013-2018 Quaife Torque Biasing Differential Installation Kit

                  SKU: M4026FST

                  $170.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2018 GEN 3 5.0L COYOTE PRODUCTION CYLINDER BLOCK

                  2018 GEN 3 5.0L COYOTE PRODUCTION CYLINDER BLOCK

                  SKU: M6010M504VC

                  $1,210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  SKU: M6066M8800

                  $10,500.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 Clutch Release Lever

                  Mustang 1996-2004 Clutch Release Lever

                  SKU: M7515A

                  $98.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  SKU: M6017M50HAB

                  $2,730.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1993 Off-Road Idler Bracket

                  Mustang 1979-1993 Off-Road Idler Bracket

                  SKU: M8604A50

                  $125.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
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