Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Gloss Black Rear Emblem

                  Bronco Gloss Black Rear Emblem

                  SKU: M1447BRB

                  $45.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  SKU: 302221

                  $21.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  SKU: 302138

                  $385.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2010 4.6L Manual Flywheel Bolts

                  Mustang 1996-2010 4.6L Manual Flywheel Bolts

                  SKU: M6379B

                  $16.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  SKU: M1012A

                  $16.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $15.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $235.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  SKU: 302636

                  $23.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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