Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  SKU: M16628FG

                  $2,235.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Front Strut Mount

                  Mustang 2015-2023 Front Strut Mount

                  SKU: M18183M

                  $185.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 4.6L High Volume Oil Pump and Pickup Tube

                  Mustang 1996-2004 4.6L High Volume Oil Pump and Pickup Tube

                  SKU: M6600D46

                  $185.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603EX30

                  $850.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 BRONCO C-BOW BRACE KIT

                  2022-2024 BRONCO C-BOW BRACE KIT

                  SKU: M20201CBK

                  $510.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT4 CV Boot LH

                  Mustang GT4 CV Boot LH

                  SKU: M3A331GT4A

                  $180.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  SKU: 302225

                  $19.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 5.0L 4V TI-VCT MUSTANG 'GEN 4' COYOTE CAMSHAFT DRIVE KIT

                  2024-2025 5.0L 4V TI-VCT MUSTANG 'GEN 4' COYOTE CAMSHAFT DRIVE KIT

                  SKU: M6004A50D

                  $650.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $50.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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