Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024-2025 MUSTANG TPMS WITH ACTIVATION TOOL KIT

                  2024-2025 MUSTANG TPMS WITH ACTIVATION TOOL KIT

                  SKU: M1180433MHZ2

                  $145.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2021 Ford Performance Silver Windshield Banner

                  Ranger 2019-2021 Ford Performance Silver Windshield Banner

                  SKU: M1820RGS

                  $30.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  SKU: M12A227CJ13

                  $140.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2024 Chrome Exhaust Tip

                  Super Duty 2017-2024 Chrome Exhaust Tip

                  SKU: M5260CT3

                  $140.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang Rear Tow Hook Assembly

                  Mustang Rear Tow Hook Assembly

                  SKU: M17954RB

                  $120.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Blue Pair of Tow Hooks

                  Ranger 2019-2023 Blue Pair of Tow Hooks

                  SKU: M18954RAB

                  $75.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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