Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  SKU: M6004A50R

                  $570.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,055.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  D347SR7 SPEC ENGINE KIT UPGRADE

                  D347SR7 SPEC ENGINE KIT UPGRADE

                  SKU: M9000347SR7KITU

                  $8,110.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  COBRA JET 50TH ANNIVERSARY FRONT WHEEL

                  COBRA JET 50TH ANNIVERSARY FRONT WHEEL

                  SKU: M1007CJ50F

                  $700.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Half Shaft Assembly Right Side

                  Mustang 2015-2023 Half Shaft Assembly Right Side

                  SKU: M4138MA

                  $1,400.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG PERFORMANCE PACK SPOILER W/ GURNEY FLAP

                  MUSTANG PERFORMANCE PACK SPOILER W/ GURNEY FLAP

                  SKU: M16600S65PPG

                  $975.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  SKU: M9603M8B

                  $1,395.00

                  Shipping: More inventory coming soon
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