Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Handling Pack

                  Mustang 2015-2023 Track Handling Pack

                  SKU: MFR3AM8A

                  $2,055.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Front Wheel Hub Kit with APR Studs

                  Mustang 2015-2024 Front Wheel Hub Kit with APR Studs

                  SKU: M1104AB

                  $425.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

                  Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

                  SKU: M1007DC1910MB

                  $370.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  SKU: M11000C50

                  $330.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  SKU: M12029M52

                  $645.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

                  $2,145.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang Active Exhaust Upgrade Kit

                  Mustang Active Exhaust Upgrade Kit

                  SKU: M5200ACT1

                  $1,745.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,650.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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