Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $140.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Front Strut Mount Upgrade

                  Mustang 2005-2014 Front Strut Mount Upgrade

                  SKU: M18183C

                  $180.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 High Performance Brake Cooling Shields

                  Mustang 2005-2014 High Performance Brake Cooling Shields

                  SKU: M20045MSVT

                  $115.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  TPMS Sensor and Activation Tool Kit

                  TPMS Sensor and Activation Tool Kit

                  SKU: M1180A

                  $145.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-roll Bar/Sway Bar Replacement End Link

                  Mustang 2005-2011 Anti-roll Bar/Sway Bar Replacement End Link

                  SKU: M5490LINKC

                  $105.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  SKU: M6266M50B

                  $185.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  SKU: M5490HWC

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

                  Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

                  SKU: M1007P188MB

                  $195.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
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