Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  SKU: M7007B

                  $98.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  SKU: 302136

                  $400.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG DIE-CAST VALVE COVERS POLISHED WITH BLACK LOGO

                  FORD MUSTANG DIE-CAST VALVE COVERS POLISHED WITH BLACK LOGO

                  SKU: 302030

                  $215.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER - BLACK

                  FORD RACING SLANT EDGE AIR CLEANER - BLACK

                  SKU: 302380

                  $235.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Satin Valve Covers

                  Black Satin Valve Covers

                  SKU: M6582LE302BK

                  $235.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1982-2004 V8 Double-Hook Clutch Quadrant

                  Mustang 1982-2004 V8 Double-Hook Clutch Quadrant

                  SKU: M7583A

                  $67.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLACK

                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLACK

                  SKU: 302135

                  $415.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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