Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Front Skid Plate Kit

                  F-150 2021-2023 Front Skid Plate Kit

                  SKU: M5018FSP

                  $650.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2019-2020 Beadlock Wheel Kit

                  F-150 Raptor 2019-2020 Beadlock Wheel Kit

                  SKU: M1007DC1785A

                  $880.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2023 F-150 3.5L ECOBOOST AIR/OIL SEPARATOR KIT

                  2021-2023 F-150 3.5L ECOBOOST AIR/OIL SEPARATOR KIT

                  SKU: M676635TA

                  $660.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  SKU: M16600KFM

                  $4,995.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  SKU: M1007S2295GB

                  $515.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 22" x 9.5" WHEEL KIT - SINISTER BRONZE

                  2024-2025 F-150 22" x 9.5" WHEEL KIT - SINISTER BRONZE

                  SKU: M1007KS2295SBA

                  $2,010.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2023 F-150 RAPTOR 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  2021-2023 F-150 RAPTOR 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603R35

                  $850.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

                  F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

                  SKU: M18000F15AA

                  $1,615.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
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