Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0L Coyote High Strength VCT Solenoids

                  5.0L Coyote High Strength VCT Solenoids

                  SKU: M6297M50A

                  $115.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  SKU: M1096KRA

                  $67.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $88.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  SKU: M6P067M50BL

                  $55.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F150 2021 PERFORMANCE 5.0L VDE COYOTE COLD SPARK PLUG SET

                  F150 2021 PERFORMANCE 5.0L VDE COYOTE COLD SPARK PLUG SET

                  SKU: M1240550VDE

                  $145.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2015-2023 Ford Performance Sill Plate Set

                  F-150 2015-2023 Ford Performance Sill Plate Set

                  SKU: M1613208F15A

                  $115.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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