Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  SKU: M5200FTBS

                  $1,585.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 COMPLETE LOWERING KIT

                  2021-2025 F-150 COMPLETE LOWERING KIT

                  SKU: M3000H4B

                  $600.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  SKU: M16600FM

                  $1,670.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 20"X8.5" DARK ALLOY WHEEL KIT

                  F-150 2015-2023 20"X8.5" DARK ALLOY WHEEL KIT

                  SKU: M1007KS2085F15

                  $1,210.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Front Skid Plate Kit

                  F-150 2021-2023 Front Skid Plate Kit

                  SKU: M5018FSP

                  $650.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L F-150 EXTREME EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FEBS

                  $1,585.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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