Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  SKU: M12029M52

                  $645.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2085F15B

                  $1,470.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote Engine Ignition Coil Set

                  5.0L Coyote Engine Ignition Coil Set

                  SKU: M12029M50C

                  $505.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  F-150 2015-2023 22" Sinister Bronze Wheel Kit

                  SKU: M1007KS2295SB

                  $2,010.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  SKU: M3600F15ROR

                  $640.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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