Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  SKU: M4033BR

                  $215.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $400.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  FPP BRONCO 5DR PREM 60OZ FLOOR MATS - BLK

                  FPP BRONCO 5DR PREM 60OZ FLOOR MATS - BLK

                  SKU: M13086BC60

                  $225.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $215.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $415.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  SKU: M4209446

                  $360.00

                  Shipping: Ships by Apr 23
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