Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Machined Face 17" x 8.0" Wheel Kit

                  Bronco 2021-2023 Machined Face 17" x 8.0" Wheel Kit

                  SKU: M1007KP1780MBM

                  $1,635.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 4.88 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 4.88 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000488B

                  $3,040.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  SKU: M1021BLO

                  $155.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Bronco Hood Lift it

                  Bronco 2021-2023 Bronco Hood Lift it

                  SKU: M16826B

                  $130.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Blue Tow Hooks Pair

                  Bronco Blue Tow Hooks Pair

                  SKU: M18954BB

                  $125.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Carbon Fiber Grab Handle

                  Bronco 2021-2023 Carbon Fiber Grab Handle

                  SKU: M7220BCF

                  $1,030.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Sasquatch Fender Flare Kit

                  Bronco 2021-2023 Sasquatch Fender Flare Kit

                  SKU: M9164BFK

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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