Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2014 Boss 302 Intake Manifold

                  Mustang 2011-2014 Boss 302 Intake Manifold

                  SKU: M9424M50BR

                  $330.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

                  F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

                  SKU: M6067BF150

                  $28.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Chrome Breather Cap with Ford Racing Logo

                  Chrome Breather Cap with Ford Racing Logo

                  SKU: M6766FRVCH

                  $25.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  SKU: 302520

                  $440.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  SKU: 302138

                  $385.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  5.2/5.0L Main Bolt Kit

                  5.2/5.0L Main Bolt Kit

                  SKU: M6345M52

                  $50.00

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                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  SKU: 302500

                  $330.00

                  Shipping: Ships by May 12
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                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $44.00

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