Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  SKU: M6507M52

                  $150.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302/351 Head gasket Set

                  Mustang 1964-1995 302/351 Head gasket Set

                  SKU: M6051S331

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  SKU: M6501SD73

                  $550.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  SKU: M6766A50DSC

                  $715.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  BOSS 302 ENGINE BLOCK

                  BOSS 302 ENGINE BLOCK

                  SKU: M6010BOSS302

                  $2,500.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  2018 GEN 3 5.0L COYOTE PRODUCTION CYLINDER BLOCK

                  2018 GEN 3 5.0L COYOTE PRODUCTION CYLINDER BLOCK

                  SKU: M6010M504VC

                  $1,210.00

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                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  Mustang 1996-2004 4.6L 4V Head Changing Kit

                  SKU: M6067T46

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 2.3L Air/Oil Separator

                  Bronco 2021-2023 2.3L Air/Oil Separator

                  SKU: M6766B23

                  $305.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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