Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L GEN 4 ALUMINATOR SC CRATE ENGINE

                  5.0L GEN 4 ALUMINATOR SC CRATE ENGINE

                  SKU: M6007A50SCD

                  $16,500.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 Raptor 2017-2020 3.5L Cat-Back Touring Exhaust System with Black Tips

                  F-150 Raptor 2017-2020 3.5L Cat-Back Touring Exhaust System with Black Tips

                  SKU: M5200F15RTB

                  $2,385.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  SKU: M9603M8B

                  $1,535.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  SKU: M6250X303

                  $450.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Exhaust Valve

                  Mustang 1964-1995 Exhaust Valve

                  SKU: M6505G302

                  $17.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang GT/GT500 2007-2010 5.4L Lash Adjusters

                  Mustang GT/GT500 2007-2010 5.4L Lash Adjusters

                  SKU: M6500GT

                  $375.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  5.2L COYOTE ALUMINATOR XS SHORT BLOCK

                  5.2L COYOTE ALUMINATOR XS SHORT BLOCK

                  SKU: M6009A52XS

                  $11,550.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Cobra 2020-2021 7.3L RH Assembled Cylinder Head

                  Cobra 2020-2021 7.3L RH Assembled Cylinder Head

                  SKU: M6049SD73A

                  $770.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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