Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Chrome Exhaust Tip

                  Ranger 2019-2023 Chrome Exhaust Tip

                  SKU: M5260CT2

                  $140.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L GAS ENGINE BLOCK PLUG AND DOWEL KIT

                  7.3L GAS ENGINE BLOCK PLUG AND DOWEL KIT

                  SKU: M6026SD73

                  $115.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SKU: M651317348

                  $165.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  SCJ Valve Push Rod Guide Plate

                  SCJ Valve Push Rod Guide Plate

                  SKU: M6566SCJA

                  $83.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  302-351W Street Rod Short V-Belt Water Pump

                  302-351W Street Rod Short V-Belt Water Pump

                  SKU: M8501E351S

                  $250.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  GT350 5.2L Oil-Air Separator LH

                  GT350 5.2L Oil-Air Separator LH

                  SKU: M6766A50S

                  $220.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Cleveland Black Aluminum Valve Cover

                  Cleveland Black Aluminum Valve Cover

                  SKU: M6582Z351B

                  $385.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 1968-2001 Cylinder Head Gasket

                  Mustang 1968-2001 Cylinder Head Gasket

                  SKU: M6051R351

                  $115.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  SKU: 302510

                  $330.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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