Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  SKU: M6750C303

                  $39.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $30.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  SKU: 302339

                  $21.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  SKU: 302221

                  $21.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  SKU: 302400

                  $44.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $15.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  460 Big Black Water Pump Backing Plate

                  460 Big Black Water Pump Backing Plate

                  SKU: M8501460BP

                  $39.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  SKU: 302334

                  $19.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Universal Valve Cover Breather Cap Grommets

                  Mustang 1964-1995 Universal Valve Cover Breather Cap Grommets

                  SKU: M6892F

                  $11.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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