Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  SKU: 302200

                  $19.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  Mustang 1983-1993 Engine Oil Dipstick/Tube

                  SKU: M6750C303

                  $39.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  SKU: 302230

                  $31.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  SKU: 302334

                  $19.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $88.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

                  F-150 2011-2017 5.0L Coyote Cam Cover Ball Stud Kit

                  SKU: M6067BF150

                  $28.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  SKU: 302400

                  $44.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  SKU: 302236

                  $33.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $44.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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