Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  SKU: M6004A50R

                  $625.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 EcoBoost Perf Calibration

                  Mustang 2018-2023 EcoBoost Perf Calibration

                  SKU: M9603M4CA

                  $935.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  SKU: M6564M52

                  $510.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2021 5.0L Coyote Forged Crank

                  Mustang 2011-2021 5.0L Coyote Forged Crank

                  SKU: M6303M50B

                  $645.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018+ 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

                  Mustang 2018+ 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

                  SKU: M6004A5018

                  $780.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 EcoBoost Performance Calibration

                  Mustang 2018-2021 EcoBoost Performance Calibration

                  SKU: M9603M4C

                  $735.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

                  Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

                  SKU: M6675M52

                  $755.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  SKU: M6564M52A

                  $600.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

                  SKU: M9603M8B

                  $1,535.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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