Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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RIGID® Off-Road Under Body/Rock White Light Kit

RIGID® Off-Road Under Body/Rock White Light Kit

SKU: M15200RUN

$425.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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Ford Performance 5.0 Smart Battery Charger & Maintainer

Ford Performance 5.0 Smart Battery Charger & Maintainer

SKU: M10300FP

$125.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

SKU: M12029SD73

$350.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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RIGID® Off-Road Under Body Amber Lighting Kit

RIGID® Off-Road Under Body Amber Lighting Kit

SKU: M15200RUNA

$305.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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