Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2004 Clutch Kit

                  Mustang 1996-2004 Clutch Kit

                  SKU: M7560T46

                  $665.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Differential Cover 9.75"

                  F-150 Raptor Differential Cover 9.75"

                  SKU: M4033F975

                  $315.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  SKU: M4033BR

                  $220.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  BRONCO M220 REAR AXLE ASSEMBLY 5.13 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 5.13 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000513B

                  $3,040.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Bronco M210 Painted Half Shaft Kit

                  Bronco M210 Painted Half Shaft Kit

                  SKU: M3429BR

                  $440.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.70 RATIO

                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.70 RATIO

                  SKU: M4209470

                  $375.00

                  Shipping: Ships by May 23
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                  BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

                  BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

                  SKU: M3002446BF

                  $2,025.00

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                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  SKU: M7210M

                  $335.00

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                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  SKU: M7213T

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