Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO M210 FRONT DRIVE UNIT 5.13 RATIO W/ELD

                  BRONCO M210 FRONT DRIVE UNIT 5.13 RATIO W/ELD

                  SKU: M3002513BF

                  $3,040.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Shift Knob 6-Speed

                  Ford Performance Shift Knob 6-Speed

                  SKU: M7213M8A

                  $115.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $220.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 5.38 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000538B

                  $3,040.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

                  Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

                  SKU: M5970M

                  $580.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

                  SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

                  SKU: M4033SD14

                  $220.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  SKU: M420988331

                  $280.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

                  Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

                  SKU: M420988373

                  $300.00

                  Shipping: More inventory coming soon
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                  Mustang Short Throw Shifter Kit

                  Mustang Short Throw Shifter Kit

                  SKU: M7210M8C

                  $400.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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