Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  9" Daytona Pinion Bearing Retainer

                  9" Daytona Pinion Bearing Retainer

                  SKU: M4614B

                  $140.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Benda Pinion Seal 9" Axle

                  Benda Pinion Seal 9" Axle

                  SKU: M4676A111

                  $21.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

                  Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

                  SKU: M4144B

                  $3.50

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super 8.8" Ring Gear Bolt Kit

                  Super 8.8" Ring Gear Bolt Kit

                  SKU: M4216C

                  $16.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Super 8.8" IRS Bearing & Seal Kit

                  Mustang Super 8.8" IRS Bearing & Seal Kit

                  SKU: M4413B

                  $42.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2014 8.8" Ring Gear Bolt Set

                  Mustang 1964-2014 8.8" Ring Gear Bolt Set

                  SKU: M4216A300

                  $16.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  GT500 LH INNER HALF SHAFT SEAL

                  GT500 LH INNER HALF SHAFT SEAL

                  SKU: M3A331GT500A

                  $180.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT4 CV Boot LH

                  Mustang GT4 CV Boot LH

                  SKU: M3A331GT4A

                  $180.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2014 Universal Pinion Nut

                  Mustang 1964-2014 Universal Pinion Nut

                  SKU: M4213A

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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