Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $360.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Hub Kit with ARP Studs

                  Hub Kit with ARP Studs

                  SKU: M1104A

                  $445.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  SKU: M1007S187BSGB

                  $260.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Jounce Bumper Kit

                  Mustang 2005-2014 Jounce Bumper Kit

                  SKU: M5570A

                  $52.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

                  SKU: M503317KBOLT

                  $57.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO METHOD CENTER CAP - BLACK & GRAY

                  BRONCO METHOD CENTER CAP - BLACK & GRAY

                  SKU: M1096FPMS

                  $62.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Single Service Rear Shock M-18000-A

                  Single Service Rear Shock M-18000-A

                  SKU: M18001AR1

                  $205.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007P1780BRN

                  $355.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  SKU: M10071875MB

                  $360.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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