Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Performance Parts/
                  2. Chassis

                  Chassis

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                  2024-2025 MUSTANG 5.0L TRACK LOWERING SPRING KIT

                  2024-2025 MUSTANG 5.0L TRACK LOWERING SPRING KIT

                  SKU: M5300S65T

                  $375.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2012-2013 Boss 302 Lowering Springs

                  Mustang 2012-2013 Boss 302 Lowering Springs

                  SKU: M5300T

                  $405.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Lowering Spring Kit

                  Mustang 2015-2023 Track Lowering Spring Kit

                  SKU: M5300YA

                  $350.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  SKU: M18183MDH

                  $420.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2013 Spring Kit

                  Mustang Cobra Jet 2013 Spring Kit

                  SKU: M5300RA

                  $360.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KF15B

                  $210.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Single Service Rear Damper

                  F-150 2015-2020 Fox Single Service Rear Damper

                  SKU: M18001F15AR

                  $225.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  SKU: M5300S65S

                  $385.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 GT350 2015-2020 Lowering Springs

                  Mustang 2015-2020 GT350 2015-2020 Lowering Springs

                  SKU: M5300W

                  $360.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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